At w4life, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains what personal data we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have over your own information.
These six principles guide how w4life handles every piece of personal data we collect from our players.
w4life only collects personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data for its own sake.
All personal data held by w4life is stored using industry-standard encryption. Access to player data is restricted to authorised personnel only, and all access is logged and audited.
Where w4life relies on your consent to process personal data — such as for marketing communications — you can withdraw that consent at any time through your Account settings or by contacting our support team.
Filipino players have the right to access, correct, and request deletion of their personal data held by w4life, in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173).
w4life does not sell your personal data to third parties. We only share data with trusted service providers who are contractually bound to protect it, or where required by Philippine law.
w4life retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine regulations and anti-money laundering obligations.
Please read this Privacy Policy carefully. By registering for a w4life Account or using the w4life Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please do not use the w4life Platform.
1.1 This Privacy Policy describes how w4life ("w4life," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you" or "Player") who access or use the w4life online gaming platform available at w4life.net, including the w4life mobile application and all associated services (collectively, the "Platform").
1.2 This Privacy Policy applies to all personal data collected by w4life in connection with your use of the Platform, whether you are a registered Player, a prospective Player browsing the Platform, or a visitor to the w4life website.
1.3 This Privacy Policy is governed by and construed in accordance with the Data Privacy Act of 2012 of the Republic of the Philippines (Republic Act No. 10173) and its Implementing Rules and Regulations, together with all applicable guidelines issued by the National Privacy Commission (NPC) of the Philippines.
1.4 This Privacy Policy should be read together with the w4life Terms and Conditions, which are available at w4life.net/terms-conditions.
2.1 For the purposes of the Data Privacy Act of 2012, w4life is the personal information controller in respect of the personal data collected through the Platform. This means that w4life determines the purposes and means of processing your personal data.
2.2 If you have any questions or concerns about how w4life processes your personal data, or if you wish to exercise any of your rights under Philippine law, please contact our Data Protection Officer using the details set out in Section 14 of this Privacy Policy.
3.1 w4life collects the following categories of personal data from Players:
4.1 w4life collects personal data through the following means:
4.2 Where w4life receives personal data about you from a third party, we will handle that data in accordance with this Privacy Policy and will inform you of the source of the data where required by applicable law.
5.1 w4life processes your personal data on the following legal bases under the Data Privacy Act of 2012:
| Purpose of Processing | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract with you |
| Age and identity verification (KYC) | Legal obligation; legitimate interest |
| Processing deposits and withdrawals | Performance of a contract with you |
| Anti-money laundering compliance | Legal obligation (AMLA, RA 9160) |
| Fraud detection and prevention | Legitimate interest; legal obligation |
| Responsible gaming monitoring | Legal obligation; legitimate interest |
| Marketing and promotional communications | Your consent (withdrawable at any time) |
| Platform analytics and improvement | Legitimate interest |
| Customer support | Performance of a contract with you |
6.1 w4life uses the personal data we collect for the following purposes:
6.2 w4life will not use your personal data for any purpose that is incompatible with the purposes described in this Privacy Policy without first obtaining your consent or establishing another lawful basis for processing.
7.1 w4life does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
7.2 All third-party service providers who process personal data on behalf of w4life are required to enter into data processing agreements that obligate them to protect your personal data in accordance with the Data Privacy Act of 2012 and this Privacy Policy.
7.3 Where w4life is required to transfer personal data outside the Philippines, we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable Philippine data protection law.
8.1 w4life uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain your session, and collect analytics data. The following types of cookies are used:
8.2 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For strictly necessary cookies, disabling them through your browser may prevent you from accessing certain features of the Platform.
8.3 w4life does not use cookies to collect sensitive personal information such as financial data or government identification numbers.
9.1 w4life implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, w4life will notify the National Privacy Commission and affected Players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.
9.3 While w4life takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your Account login credentials and for notifying us immediately if you suspect any unauthorised access to your Account.
10.1 w4life retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable Philippine law and regulations.
10.2 The following retention periods apply to the main categories of personal data held by w4life:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of Account plus 5 years after closure |
| KYC and verification documents | Duration of Account plus 5 years after closure |
| Financial transaction records | 10 years (AMLA compliance requirement) |
| Gaming history and activity logs | Duration of Account plus 3 years after closure |
| Customer support records | 3 years from date of last interaction |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
| Technical and usage logs | 12 months on a rolling basis |
10.3 Upon expiry of the applicable retention period, w4life will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.
11.1 Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in respect of your personal data held by w4life:
11.2 To exercise any of the rights listed above, please contact our Data Protection Officer using the details set out in Section 14. w4life will respond to all valid requests within 15 business days of receipt. In complex cases, we may extend this period by a further 15 business days, in which case we will notify you of the extension and the reason for it.
11.3 w4life may need to verify your identity before processing any request to exercise your rights. This is to ensure that personal data is not disclosed to, or amended at the request of, an unauthorised person.
12.1 The w4life Platform is strictly intended for individuals who are 21 years of age or older. w4life does not knowingly collect personal data from persons under the age of 21.
12.2 If w4life becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant Account, void any Wagers placed, and take steps to delete the personal data of the minor from our systems as soon as practicable.
12.3 If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to w4life, please contact us immediately using the details in Section 14 so that we can take appropriate action.
13.1 w4life reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the features of the Platform. We will post the updated Privacy Policy on the Platform with a revised effective date.
13.2 Where any amendment to this Privacy Policy materially affects your rights or the way in which we process your personal data, w4life will provide you with reasonable advance notice by posting a prominent notice on the Platform or by sending an email to the address registered on your Account.
13.3 Your continued use of the w4life Platform following the effective date of any amendment to this Privacy Policy constitutes your acknowledgement of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.
14.1 If you have any questions, concerns, or complaints about this Privacy Policy or the way in which w4life processes your personal data, please contact our Data Protection Officer:
14.2 If you are not satisfied with our response to your privacy complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. Information about how to file a complaint with the NPC is available on the NPC's official website.
14.3 For responsible gaming concerns, please visit our Responsible Gaming page or contact our support team directly.
This Privacy Policy was last updated on 1 January 2026. The current version of this Privacy Policy supersedes all previous versions. If you have any questions, please contact us before using the w4life Platform.
Your data is safe with us. Join hundreds of thousands of Filipino players who trust w4life for fast GCash payouts, fair games, and a platform that takes privacy seriously.
21+ only · Play responsibly · Your data protected under RA 10173